Disclaimer & Important Terms for Freight Quotes

Effective Date: February 2025 Honest Freight C/O TFWWI (the "Broker") arranges transportation services as a licensed property broker (FMCSA MC #283221) and does not operate as a carrier.

All quotes are estimates based on information provided by the shipper ("Customer" or "You").

By accepting or proceeding with any quote, booking, or shipment arranged through Honest Freight, You acknowledge and agree to the following terms and disclaimers.

These apply to all LTL, FTL, and international shipments.

1. Quotes Are Estimates Only

Quotes are based on the shipment details you provide (weight, dimensions, class, origin/destination, equipment, dates, etc.). Actual charges may differ due to:

• Inaccurate or incomplete information.

• Reweigh, reclassification, or re-measurement by the carrier.

• Market changes (fuel surcharges, capacity, rates).

• Additional services required.Broker reserves the right to adjust or re-invoice for any variances. Quotes are valid for the specified period only and subject to carrier acceptance and availability.

2. Accessorial & Additional Charges

The quoted rate typically covers basic linehaul transportation (dock-to-dock, standard loading/unloading times). Additional charges ("accessorials") may apply and are the Customer's responsibility, including but not limited to:

• Detention (waiting time beyond free time).

• Liftgate, residential/commercial delivery, inside delivery, appointment/notification.

• Reconsignment, redelivery, or storage.

• Fuel surcharges (variable, based on diesel prices).

• Driver assist/labor, sorting/segregating.

• Tarps, securement, or specialized equipment fees (flatbed/reefer).

• Reweigh/reclass fees if actual specs differ from quoted.These are billed at carrier rates and passed through. Customer agrees to pay all such charges promptly.

3. Delays & Transit Times

Transit times are estimates only and not guaranteed unless explicitly stated as "guaranteed" service (with additional fees). Delays may occur due to:

• Carrier issues, traffic, weather, mechanical problems.

• Loading/unloading delays at origin/destination.

• Customs inspections, border holds, or documentation issues (international/cross-border).

• Acts of God, strikes, public authorities, or other events beyond Broker's control.Broker is not liable for any delay-related losses, penalties, or consequential damages.

4. Claims for Loss, Damage, or Shortage

Broker does not assume liability for loss, damage, misdelivery, or non-delivery. Such claims are governed by:

• Domestic (LTL/FTL): The Carmack Amendment and the selected carrier's tariff/rules. Carrier liability is typically limited (e.g., $0.50–$25.00 per lb or per tariff cap which varies by carrier) unless higher value declared and accepted. Broker is not the carrier and has no direct liability.

• International/Cross-Border: Carrier/forwarder terms, with limited liability; additional risks from customs, duties, or foreign regulations.Customer must file claims directly with the carrier (or insurer if separate coverage arranged). Broker may assist as courtesy but assumes no responsibility for claim outcomes, denials, or processing times. Proper documentation (e.g., exceptions noted on BOL at delivery) is required.

5. International & Cross-Border Specifics (Canada, Mexico, Worldwide)

• Customer is responsible for all customs duties, taxes, brokerage fees, VAT/GST, penalties, or governmental charges.

• Delays, holds, examinations, or seizures by customs authorities are common and not the Broker's fault.

• Broker coordinates brokerage/forwarding but is not liable for customs decisions, import/export compliance, or related costs.

• Proper documentation (invoices, certificates of origin, HS codes, etc.) is Customer's responsibility.

6. Limitation of Broker Liability

To the fullest extent permitted by law, Broker's total liability for any claim arising from services (including negligence) is limited to the brokerage fee earned on the subject shipment. Broker is not liable for indirect, consequential, incidental, punitive, or special damages (lost profits, business interruption, etc.), even if advised of the possibility.

7. Payment & General

Payment is due per your current account terms. Late payments accrue interest/fees. Customer warrants accurate info, proper packaging/loading, and compliance with laws. Broker may amend these terms with notice. For questions or to declare higher value/arrange optional cargo insurance, contact us before booking. These terms supersede conflicting quote language unless explicitly stated.

By proceeding, You accept these disclaimers and agree that Honest Freight acts solely as a broker arranging services with independent carriers.

Questions?

Reach out at Support@HonestFreightUSA.Com or reach us at 559-554-1635 Option 1

We're here to help!